I have nothing but appreciation for everyone at Black Hills Receptions, especially Barb. I had no complaints from guests, family, or bridal party members regarding the venue or their employees. If I had any criticism about the venue, my only suggestion would be to dim the main lights more in the tent during the dancing, but it was definitely not something that put a damper on the night. Barb made a point to greet us, thank us for having our wedding with them, and gave me a hug before we left. The next day when we came to pick up our things, everything was at the back door waiting for us. I had LED glasses for guests at the wedding also, and it was refreshing to see Barb and other staff members enjoying them and dancing to the music, having a good time. I got married on a Friday, and I knew they had another wedding right away the next day, so I was not bothered by that.
One review mentioned that staff started to tear down early they did the same at mine, but they never touched tables where people were still sitting. From being available to drive them around the property as needed in the golf cart, to making sure the oxygen machine would be unobstructed, and trying to keep the temperature suitable for everyone. They went above and beyond to make sure all accommodations were made so they could enjoy the day with little to no inconveniences.
The biggest thing for me was some of my family members have significant health issues, including my father. Anytime Barb heard I was worried about something, or concerned something wasn't going right, she personally made sure to come find me and let me know that it was taken care of and to enjoy my day. Rehearsal and wedding day came with a lot of rain, but if it made things difficult to set up, etc. We had several meetings to make plans and ensure everything was to my expectations. L times I stopped at the venue to show various bridal party members the facility for planning purposes, and she always offered to give us a tour.
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